Register for an Account

If you do not already have a mySedgwick account, you can register from the mySedgwick login page.

Creating a New User Account

To create a new account, click New User from the login page. Then follow the steps below (click each heading for more details).

Closed expanding section click to expand1. Enter Your Claim Number (if you have one)

The first step in the registration process asks "Do you have a claim number?"

If you do, select Yes and enter the Claim Number in the field provided.

If you do not, select No.

Closed expanding section click to expand2. Enter Registration Details

Enter your personal information in the appropriate fields and click Next.

If mySedgwick is unable to verify your information, select the link that appears for contacting Sedgwick Support or contact your HR department for more assistance.

If mySedgwick successfully verifies your information, you will next create a username and password.

Closed expanding section click to expand3. Choose Username and Password

Once mySedgwick has completed setup of your personal information, you will need to create a username and password. You will also need to choose security questions and specify answers that will be used to validate your identity if you ever forget your username or password.

  1. Enter your new login ID in the Username field.
  2. Enter your new password in the Password field. See Registration Validations below for password requirements.
  3. Re-enter your password in the Retype Password field.
  4. Enter your Email address. This field is required.
  5. If desired, enter your Cell Phone Number.
  6. Choose security questions from the lists of options.
  7. Enter the answer to your security questions in the associated fields.
  8. Click Submit.

A confirmation message appears. You will also receive a confirmation email at the address you entered which includes the username you selected and a link to mySedgwick.

You can now log in to mySedgwick.

Closed expanding section click to expandRegistration Validations

  • You may not register for a new account if you have an existing mySedgwick account.
  • You may not register a username already in use.
  • You cannot create an account unless your personal information and/or claim information matches information on file.
  • If you are required to enter a claim number, you must have a claim number from an open claim or a claim closed within the last 24 months.
  • Only individuals may register for an account, not institutions or organizations.
  • You must provide a valid e-mail address and additional identifying information such as the last four digits of your SSN, your employer ID number, date of birth, and ZIP code.
  • The passwords entered in the New Password and Retype New Password fields must match.
  • The new password can not be the same as your username.
  • The new password must include at least:
    • One letter and one number
    • One upper case letter
    • One of the following special characters: @ # $ % ^ & + = !
  • The new password must be different from the current password.
  • The password must be between eight and 16 characters in length.
  • You can not reuse your current password, any of the previous 12 passwords, or one used within the last 90 days.

Passwords expire every ninety (90) days.