Chat with us

Sedgwick’s Help Chat, a.k.a., Carey, is available by clicking Chat with us from the Actions section of a Claim page’s Summary tab. This automated chat support tool allows you to ask a question when you are logged into mySedgwick. Carey can then furnish specific answers or particular claim details (such as payment information) as appropriate. You can also chat with a live customer service agent, if available.

Note: This feature may not be available for some users, including managers and delegates viewing another person’s claim.