Act as delegate

From the Act as delegate page, you can view the Name(s) of the people that have appointed you to act on their behalf, along with the Delegation Start Date and Delegation End Date, and you can begin acting as another user’s delegate.

When you are acting as a delegate, you can view and take action on employees’ claims on behalf of another. You can only act as a delegate if you have been designated to do so by someone else.

Depending on how your level of access, you may be able to:

  • Report an intermittent absence for an employee.
  • Report a new claim for an employee.
  • Receive email correspondence about claims.

You will not be able to view or modify your personal claims, nor the claims or settings of the person who assigned you to this role.

Accessing the Act as delegate Page

Click the Delegate settings icon Delegate Settings icon in the header and select Act as delegate. The Act as delegate page opens.

Note: The Act as a delegate option is only displayed if you have been assigned to act as someone’s delegate.

Acting as Another User’s Delegate

To being acting as a delegate, access the Act as delegate page and click the Begin icon Begin icon beside name of the person for whom you wish to act as a delegate. If multiple people have designated you as their delegate, click Filter to access a search field to locate a user.

While you’re acting as a delegate, the site’s header contains a banner with a red icon and the name of the user for whom you are acting as a delegate:

Screenshot showing portion of the page header with message indicating when you are acting as a delegator

Stop Delegating As Another

To stop acting as a delegate, click Stop delegation from the mySedgwick header. In the confirmation window that appears, click Confirm.

Act as delegate Page Features

If you have the ability to assign delegates for yourself or others, a Manage delegates link displays near the top of this page. See Manage delegates for details.

If multiple people have designated you as their delegate, click Filter to access a search field to locate a user.

Sort what’s displayed by clicking the Sort by option above a list and selecting the appropriate column. The arrow indicates the direction in which rows are sorted (ascending or descending); select the column again to change the orientation.

The following features are available from this page:

Act as delegate
Feature Description
Act As Delegate Click Begin to begin acting as a delegate for the specified user. A red
Name Name of the person for whom you may act as a delegate.
Delegation Start Date Date you can begin acting as a delegate for the listed user.
Delegation End Date Date your delegation ends for the listed user.

Delegation assignments are no longer shown on the page once the Delegation End Date is more than 7 days in the past.