Assistance and Feedback

Additional assistance with your claim or mySedgwick is available by the following methods:

• Information about your claim: Available for some users from the Actions section of the claim’s Summary tab, click Chat with us to start a conversation with Carey, Sedgwick’s automated chat tool. Available any time of day or night, Carey can answer questions and provide information about your claim or put you in touch with a live customer service agent when one is available.
• Questions about your claim: Contact the examiner from the Communication Center.
• Need technical help with mySedgwick? Click Technical Support at the bottom of any page. A Live Chat option may be available
• Information about recent updates is available from the What’s New page.