Navigating mySedgwick

This topic discusses various features to help you navigate within mySedgwick.

Header Features

The bar at the top of the page includes icons for New Messages , Account Settings , and Log Out.

Some users may also have icons for Search , Watch List , and History .

Each of these features is described below.

You may also see Delegate Settings . Click this icon to Act as delegate or Manage delegates, if one or both of these options are available to you.

Navigation Menu

A navigation menu is displayed on the left side of mySedgwick.

Tip: On a mobile device? If you are on a mobile device, click the menu icon in the top-left corner of the screen to display this menu.

Depending on your role in your organization, the following options may be available to you. Click a link below to learn more about each feature.

• Report a New Claim: If available, this link opens a separate browser tab where you can report a new claim.
• Summary View: Opens the Summary view page, providing an overview of all employees’ claims. Only available to those overseeing all employees with disability, workers’ compensation, or leave of absence claims.
• Manager View: Opens the Manager view page, providing details about your employee’s claims. Available to those managing employees with disability, workers’ compensation, or leave of absence claims.
• My Claims: Opens the My Claims page, providing information about your own claims.
• Communication Center: Opens the Communication center page, providing a unified location sending and viewing messages sent to and from claim examiners. If you have unread messages, the New Messages icon in the header displays the number of new messages.
• Search: Opens the Claim search page, allowing those overseeing all claims or those managing employee to search for and view an employee‘s claims.
• Watch List: Displays the three most recent claims you’ve added to your watch list; click a claim from this list to open the Claim page. To view the full list, click View All from the dropdown or select Watch list from the left navigation menu. Only available to those overseeing all claims or those managing employees with claims.
• History: Displays the three most recently claims you’ve viewed; click a claim from this list to open the Claim page. To view the full list, click View All from the dropdown or select History from the left navigation menu. Only available to those overseeing all claims or those managing employees with claims.
• Helpful Resources: Provides information about the claim process, helpful links to state websites, documents, and frequently asked questions.
• Manage Delegates: Displays a list of delegates and search features for assigning more. Only available to those overseeing all claims or those managing employees with claims, and only when allowed by your employer.
• Account Settings: Allows you to change your password, update your security questions, and more.
• Log Out: Logs you out of mySedgwick.

Claim Numbers

To view details about a claim, click the claim number from any page it’s displayed.